OPEXpro

‘Basis in order’ approach hinders radical improvement

In many organizations, the adage “first get the basics right” is deeply ingrained. It sounds logical and sensible: before we can really innovate, we must first make sure everything is in place. But behind this seemingly sensible idea is a trap. The idea of “getting the basics right” paralyzes real change and innovation. Especially when […]

Missing goals by steering by deliverables

High investments, unnecessarily long lead times, high workload and progress in “slow motion”; symptoms we often see in ambitious change programs. “Over 70% of change processes in Dutch organizations get stuck without results. Customers do not notice, goals are not achieved and employees and managers lose track. Causes lie primarily in the approach to the […]

Daily focus hinders operational growth

How can your organization grow operationally at no additional cost while improving services? 20% untapped potential in organizations due to an ingrained focus on the delusion of the day. This is the daily practice at many organizations. A way of working, historically grown, and ingrained in daily routines of employees and managers. Improvement is often […]

Best Insurance Company 2016: ENNIA

Wednesday, March 15, ENNIA was named the “Best Insurance Company” by Amigoe Express for the third time in a row. Winning this award again is a tremendous honor and inspiration for ENNIA. “The trust of our customers and the commitment of our employees and our brokers have combined to lead to this wonderful success.” Continue […]

Customers want continuous excellent service!

Customers want to have continuous access to products and services of consistently excellent quality. To realize this within an organization, internal processes and procedures must be optimally designed and managed, that is Operations Management. Your customers are important to you. Download now the brochure about the online program Operations Management and PDCA.

Agate Poor’s top 3 listing aNewSpring award 2020

Proud of Agate Poorts with her top 3 listing for the 2020 aNewSpring award for most inspiring “Learning Journey”. Congratulations Agate on this very well-deserved recognition as an expert in your field. Agate is the architect behind OPEXpro online programs.

OPEXpro on sustainable change at RTLZ program Nederland maakt het!

How can an organization achieve increasingly better results for customers in a structured way, also in the long term? Aris van Bijsterveldt and Saskia van Delft at OPEXpro of OPEXpro explain how deploying an online program helps organizations to make their existing internal knowledge applicable.