OPEXpro

Break through the glass ceiling and get the most out of yourself and your organization

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Building excellent service together

OPEXpro helps organizations excel in what really matters: reliable and excellent service delivery. We guide transitions to a robust, scalable and people-oriented organization with lasting impact on customer satisfaction, operational performance and employee well-being.

Our approach is based on Operational Excellence 3.0 a modern, integrated approach that links strategy, process improvement and behavioral change. Practical, goal-oriented and always together with your people.

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What you achieve with us

With OPEXpro, you are investing in:

  • Excellent customer experience through predictable and reliable service.
  • Robust and scalable processes ready for growth.
  • A vital and engaged organization where people make the difference.

We get organizations moving – sustainably, thoughtfully and with visible results.

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Coaching by experts

With our proven approach based on Operational Excellence 3.0, OPEXpro helps organizations to structurally improve their services. We combine strategy, process innovation and behavioral change into one powerful whole.

Whether you choose to work independently or under the guidance of our expert coaches, we will help you work in a focused way to increase reliability, improve performance and create an organization that moves from boardroom to shop floor.

Want to learn more about Operational excellence 3.0? Download our complimentary eBook. Or do the Quick Scan for an indicative diagnosis of the potential within your organization.

Complimentary eBook
Quick Scan
For inspiration
The paradox of execution power: more results by doing less
Output versus outcome: the pitfall of linear leadership
Decision-making, focus and trust: your organization’s clock speed
Pacing: slow decision-making saps your organization
AI as co-worker: the colleague who never gets tired
Consensus – the Strategy Execution Killer
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Customers

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What our customers say

Theo Willems

Scholten Awater
OPEXpro did a quick scan and put their finger on the sore spots in our processes. The approach was top-down strategic and bottom-up for implementation with heavy involvement of the shop floor, which was crucial. Their input got them excited. The result? A uniform way of working and tools to manage. Upon completion of the project, sales increased 23% at zero cost. Numbers don’t lie!

Johanna Neumann

Senturra

I wanted more freedom and at the same time to make my business work better. Aris really helped me with that. I was able to realize my wish to live in South Africa for several months a year because of this. The management team works more independently and the teams are more involved in the results. And with regular support, we are constantly developing our people and optimizing our organization.

Michiel Massa

Municipality of Horst aan de Maas

The result? Processes become more efficient, products and services more effective, and employee ownership grows significantly. I also had the privilege of working with Aris on one of his inspiring podcasts. It illustrates his passion for sharing knowledge and inspiring others to get the best out of themselves and their organizations.

Henk Vandendoorn

Atos BeLux

Following the merger between Atos and Siemens SIS, a new strategy for Belgium and Luxembourg had to be put in place in a short period of time. OPEXpro’s approach to both defining and rolling out our new strategy was unique and extremely effective. Their waterfall methodology allowed us to formulate an initial strategy version with 40 people in a very short time. We then involved 1,000 employees in 2 countries in the strategy through interactive sessions. The results were extremely positive: we received a lot of valuable feedback and ensured that the strategy became owned by all employees.