For inspiration

Blog

AI as co-worker: the colleague who never gets tired

Consensus – the Strategy Execution Killer

Unused potential due to erosion of hierarchy

‘Basis in order’ approach hinders radical improvement

Podcasts

Podcast #3: Bianca Rook – Transition business operations at Dutch municipalities

Podcast #2: a Conversation about Operations Management

Podcast #1: Bianca Rook on Service Delivery and Operational Excellence at the Municipality of Westland