For inspiration

Blog

Output versus outcome: the pitfall of linear leadership

Decision-making, focus and trust: your organization’s clock speed

Pacing: slow decision-making saps your organization

AI as co-worker: the colleague who never gets tired

Podcasts

Podcast #3: Bianca Rook – Transition business operations at Dutch municipalities

Podcast #2: a Conversation about Operations Management

Podcast #1: Bianca Rook on Service Delivery and Operational Excellence at the Municipality of Westland