Podcast #7: Michiel Massa – Being prepared for an unpredictable future

An unpredictable future! and its impact on municipal organizations. We discuss what the increasingly rapid succession of social tasks and issues is doing to civil service organizations within Dutch municipalities and provide an outlook on how to be better prepared for it.
Podcast #6: Ashley Noffke – Leadership and high performance (EN)

Inspiring conversation with Ashley Noffke, one of Australians leading cricket coaches and former professional cricket player. About leadership and high-performance in sports and what we can learn from sports leadership in organizations.Ash shares his insights into trust, accountability, resilience, inspiring people and more.
Podcast #5: Danielle Benes – Burnout

Burnout! In conversation with Danielle Benes about her burnout and how she transformed herself into a stronger and more complete person.
Podcast #4: Danielle Benes – Leadership and Collaboration

Every hero needs a guide. How to get through the maze of hassles as a leader with your team to accomplish your mission and be a hero in your own story. About leadership, leading, collaborating and breaking patterns that prevent you from being successful. Danielle is a team coach with over 25 years of experience […]
Podcast #3: Bianca Rook – Transition business operations at Dutch municipalities

Dutch municipalities face a number of major challenges. These tasks demand a lot from civil service organizations and local government employees. What does this mean for business operations at Dutch municipalities? In this episode I talk to Bianca Rook, director at VNG.
Podcast #2: a Conversation about Operations Management

What is Operations Management? Why Operations Management? How can I help myself and my team collaborate more effectively? These are questions that Saskia and Aris address in this podcast.
Podcast #1: Bianca Rook on Service Delivery and Operational Excellence at the Municipality of Westland

Operational excellence and service delivery in practice! In an interview with Bianca Rook, Director of Operations, we discuss the significance of operational excellence and service delivery for the municipality of Westland.