‘Basis in order’ approach hinders radical improvement

In many organizations, the adage “first get the basics right” is deeply ingrained. It sounds logical and sensible: before we can really innovate, we must first make sure everything is in place. But behind this seemingly sensible idea is a trap. The idea of “getting the basics right” paralyzes real change and innovation. Especially when […]
Missing goals by steering by deliverables

High investments, unnecessarily long lead times, high workload and progress in “slow motion”; symptoms we often see in ambitious change programs. “Over 70% of change processes in Dutch organizations get stuck without results. Customers do not notice, goals are not achieved and employees and managers lose track. Causes lie primarily in the approach to the […]
Daily focus hinders operational growth

How can your organization grow operationally at no additional cost while improving services? 20% untapped potential in organizations due to an ingrained focus on the delusion of the day. This is the daily practice at many organizations. A way of working, historically grown, and ingrained in daily routines of employees and managers. Improvement is often […]
Podcast #7: Michiel Massa – Being prepared for an unpredictable future

An unpredictable future! and its impact on municipal organizations. We discuss what the increasingly rapid succession of social tasks and issues is doing to civil service organizations within Dutch municipalities and provide an outlook on how to be better prepared for it.
Podcast #6: Ashley Noffke – Leadership and high performance (EN)

Inspiring conversation with Ashley Noffke, one of Australians leading cricket coaches and former professional cricket player. About leadership and high-performance in sports and what we can learn from sports leadership in organizations.Ash shares his insights into trust, accountability, resilience, inspiring people and more.
Podcast #5: Danielle Benes – Burnout

Burnout! In conversation with Danielle Benes about her burnout and how she transformed herself into a stronger and more complete person.
Podcast #4: Danielle Benes – Leadership and Collaboration

Every hero needs a guide. How to get through the maze of hassles as a leader with your team to accomplish your mission and be a hero in your own story. About leadership, leading, collaborating and breaking patterns that prevent you from being successful. Danielle is a team coach with over 25 years of experience […]
Podcast #3: Bianca Rook – Transition business operations at Dutch municipalities

Dutch municipalities face a number of major challenges. These tasks demand a lot from civil service organizations and local government employees. What does this mean for business operations at Dutch municipalities? In this episode I talk to Bianca Rook, director at VNG.